Returns & Exchanges
Our goal is for you to be 100% satisfied with your purchase from www.wetsuitsbuy.com. If for any reason you are not satisfied we would be happy to assist you.
Item(s) purchased from www.wetsuitsbuy.com. must be returned at the customers expense in new, unused condition with original tags still attached in order to receive a refund, within 30 days of receiving the shipment. Once we accept your return request, please return the products to our company at the address provided by customer service. We receive the item and check it. Please be assured that the refund will normally be completed within 7 working days. Once your refund is approved, your PayPal account or credit card will receive a refund from us. Please note that we cannot refund the original shipping charges with the exception of faulty or incorrectly shipped items and all returns are subject to a 10% restocking fee.
If you want to replace other Item(s) within 30 days, please return the Item(s) in NEW CONDITION to our company, please ensure that Returned items MUST be returned in their original appearance (we gladly accepts returns of unworn, unwashed, undamaged or defective merchandise), and you will bear the return freight with the exception of faulty or incorrectly shipped items.